Privacy Policy
Scania CV AB ("we") are committed to protecting and respecting your privacy.
This policy (together with other documents referred to on it) sets out the basis
on which any personal data we collect from you, or that you provide to us, will
be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
•Information that you provide by filling in forms on our site www.spo.scania.com
(our site). This includes information provided at the time of registering to use
our site, subscribing to our service, purchasing goods via our website, or requesting
further services. We may also ask you for information when you report a problem
with our site.
•If you contact us, we may keep a record of that correspondence.
•We may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them.
•Details of transactions you carry out through our site and of the fulfilment of
your orders.
•Details of your visits to our site including, but not limited to, traffic data,
location data, web logs and other communication data, whether this is required for
our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP
address, operating system and browser type, for system administration and to report
aggregate information to our advertisers. This is statistical data about our users'
browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage
by using a cookie file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They help
us to improve our site and to deliver a better and more personalised service. They
enable us
•To estimate our audience size and usage pattern.
•To store information about your preferences, and so allow us to customise our site
according to your individual interests.
•To speed up your searches.
•To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this setting
you may be unable to access certain parts of our site. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies
when you log on to our site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area ("EEA"). It may also be processed by staff operating
outside the EEA who works for us or for one of our suppliers. Such staff may be
engaged in, among other things, the fulfilment of your order, the processing of
your payment details and the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in accordance
with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have
given you (or where you have chosen) a password which enables you to access certain
parts of our site, you are responsible for keeping this password confidential. We
ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission is at your own
risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
•To ensure that content from our site is presented in the most effective manner
for you and for your
•To provide you with information, products or services that you request from us
or which we feel may interest you, where you have consented to be contacted for
such purposes.
•To carry out our obligations arising from any contracts entered into between you
and us.
•To allow you to participate in interactive features of our service, when you choose
to do so.
•To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to
provide you with information about goods and services which may be of interest to
you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail
or SMS) with information about goods and services similar to those which where the
subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your
data, we (or they) will contact you be electronic means only if you have consented
to this.
If you do not want us to use your data in this way, or to pass your details on to
third parties for marketing purposes, please tick the relevant box situated on the
form on which we collect your data
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means
our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose you personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
- If we are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our conditions of supply
and other terms and agreements; or to protect the rights, property, or safety of
Scania CV AB, our customers, or others. This includes exchanging information with
other companies and organisations for the purposes of fraud protection and credit
risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your
data for such purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent such processing
by checking certain boxes on the forms we use to collect your data. You can also
exercise the right at any time by contacting your local Scania representative.
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy polices and that we do not
accept any responsibility or liability for these policies. Please check these policies
before you submit any personal data to these websites.
ACCESS TO INFORMATION
You have the right to access information held about you. Your right of access can
be exercised in accordance with applicable laws. Any access request may be subject
to a fee to meet our costs in providing you with details of the information we hold
about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to your local Scania representative.